Placing orders on KeyLineproductions.com implies consent to abide by the terms and conditions below as well as the terms in our Return Policy.
Pricing on KeyLineproductions.com is subject to change without notice. KeyLine Productions reserves the right to correct pricing on items listed incorrectly and to notify the customer prior to shipping of the item of an additional balance due or offer to cancel the order.
Orders received by 3:30 PM Central Time will be processed the same day and delivered within 2-4 business days of the order. Business days will be counted starting on the next business day after the order is received. Business days do not include weekends or holidays. Please allow 2 business days for your order to be fulfilled and then shipped. Orders placed on the weekend (Saturday and Sunday) will not start the fulfillment process until that Monday.
Ship times may be faster than five business days as we have multiple warehouses located in strategic places to improve shipping speed. Shipping times faster than five days are not guaranteed unless expedited shipping is selected. Orders placed for expedited shipping must be received by 3:00 PM Central Time in order to be processed on the same business day. Items received after that time will ship on the next business day.
Returns and Exchanges
Returns and Exchanges will be subject to our Return Policy.
Order Changes and Cancellation
Orders placed on Keylineproductions.com are considered complete and verified by the customer. There is no guarantee that once an order has been placed that KeyLine Productions will be able to cancel or modify it. If an order needs to be canceled or changed, contact KeyLine Productions immediately at firstname.lastname@example.org. Orders that have already been fulfilled not able to be changed or canceled and will be subject to our standard Return Policy.